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Price indexation Blue10
Indexation of subscription fees per February 1st 2025
In relation to the prices of our software and services, Blue10 monitors market developments closely. One of these developments is the annual increase in prices due to economic inflation. We see that almost all of our cost components have increased or will increase in the coming months.
On this page we inform you about the price indexation per February 1st 2025. Many of our costs have continued to rise in 2024 under the impact of inflation, particularly our largest cost items: Staff and Hosting. There will be no increase in rates by Blue10. However, as of February 1st 2025 we will implement the following changes:
Subscription fees
As of February 1st 2025, the subscription price will be indexed by 3,5%.
The indexation of our fees is carried out for all Blue10 customers with a Scan & Capture, SME or Enterprise subscription. The indexation of rates also applies to other recurring subscriptions fees of Blue10, namely:
- Contract Management;
- Blue10 API integration;
- GreenCommerce integration;
- Axapta integration;
- Finance & Operations integration;
- Use Blue10 – Acceptance environment;
- Viewing subscription S&H and SME;
- Viewing subscription ENT;
- Administration costs.
Training & Consultancy fees
The rates for Training & Consultancy remain unchanged. The following rates will continue to apply for our services:
- For remote consultancy, the following rates apply:
- Consultancy: € 125 per hour
- For consultancy on location, a minimum purchase of 4 hours applies and the following rates apply:
- Consultancy: € 125,- per hour
- Travel time: € 60 per hour.
FAQ
Why does Blue10 index its rates?
Every year, prices of products and services increase. We also see that our costs have risen this year or will rise further in the coming months. This is why we index our fees annually.
Why do we use the CPI?
We use the consumer price index (CPI) because:
- It’s the most widely used index figure in the Netherlands;
- Our type of service does not fall within the Services Price Index (DPI).
Also, our largest cost items (payroll costs and hosting) also rise under the influence the of CPI.
To whom does the indexation apply?
The indexation of our fees is carried out for all Blue10 customers with a Scan & Capture, SME or Enterprise subscription. The indexation of rates also applies to other recurring subscriptions fees of Blue10. The indexation of rates applies to both existing and new customers.
What will change about the subscription prices?
There will be no increase in rates by Blue10. However, we will be implementing an indexation of 3,5% as of February 1st 2025. The entire pricing model of Blue10, after indexation of the rates can be found at the bottom of this page.
When does the price indexation take effect?
Every February 1st there will be an annual indexation.
How do we apply indexation?
When indexing our fees, we follow the consumer price index (CPI), which is calculated month by month by Statistics Netherlands (CBS) which is based on the level of inflation in the Netherlands. Every year in November it will be determined what the annual change of the consumer price index is in the month of October of the current calendar year. This value will be used as a reference point to calculate the indexation of our prices as of February 1st of the following calendar year.
Is Blue10 allowed to index rates?
The indexation of the rates is in accordance with the agreement us use of Blue10. The agreement contains a paragraph on indexation. Our agreement states the following:
‘’Blue10 reserves the right to adjust its prices annually based on the consumer price index (CPI) that is calculated month over month by CBS, based on the inflation level in the Netherlands.
Each November, Blue10 determines the year-on-year change in the consumer price index for October of the current financial year. This value is used as a point of reference to calculate the indexation of our prices as of 1 February of the following financial year. The Customer will be informed in time about the indexation of Blue10’s pricing.’’
Which users did we inform about the price indexation?
On November 28th we have informed all users set up as responsible (main or financial) contacts in Blue10 via email. These are the contacts that are set via the Subscription Overview > Manage Contacts. Are you set up as a responsible contact in multiple Blue10 environments? Then you have received an email about the price indexation for each environment.
I have a high credit of documents on my invoice. What can I do?
Go to Blue10 and click on your name in the top right of your screen. Click on Subscription Overview to view the options for managing your subscription. Also, read more about manage your subscription on these page.
Is your question not listed in this FAQ? Please fill in the form below. We will get back to you as soon as possible.
Updated pricing
Calculate and compare the subscriptions:
Select the number of documents you want to process per month in the bar below
*This is the same price of one document within your subscription (price of subscription/usage)
Prices mentioned are conditional, exclusive of VAT and valid for thirty days. The Dutch ICT Conditions 2014 apply to all our offers ad agreements, registered at Kamer van Koophandel Midden-Nederland under number 30174840. Furthermore, we are able to provide access to the general conditions and will be forwarded (again) without charge.
Manage your subscription
You can adjust your subscription every month if your subscription no longer matches your monthly usage. You can downgrade with one step and upgrade by multiple steps. Every user with administrator rights can adjust the subscription in Blue10. Changes take effect from the first of the next month. Read more on how to adjust your subscription here.
Need advice?
Your subscription fee is based on the number of documents you process each month. We have elaborated three different scenarios below. Check out which scenario applies to your situation. You can check your invoice and compare your subscription with the monthly usage.
Scenario 1: Subscription matches the usage
If the credit from the previous period or the overage of your subscription is low, your subscription matches your usage. In this case, the invoiced amount is more or less equivalent to your subscription fee.
Scenario 2: Upgrade subscription
If you have a high overage it might be beneficial to upgrade your subscription. On the invoice below you see that a total of 1195 documents have been processed in total while having a subscription for 1200 documents.
Scenario 3: Lower subscription
If the credit from the previous period is (much) higher than the number of documents on your subscription, we advise you to downgrade your subscription. You have the possibility to downgrade your subscription every month by one step. By downgrading the subscription, the accumulated stock will slowly catch up.
